Information We Collect
- Personal Information:When you register for an account, we collect your legal first and last name and email address as required information. You may voluntarily provide additional information such as a profile picture, biography, and other profile details. This information is used to create your public profile and maintain community transparency.
- Usage Data:We automatically collect information about your interactions with the Platform, including pages visited, posts viewed, voting patterns, comments posted, spaces joined, and other engagement metrics. This data helps us improve our services and personalize your experience.
- Technical Information:We automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, and other technical data necessary for the operation and security of our Platform.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Platform and its features.
- To personalize your experience and recommend relevant content and spaces.
- To communicate with you about your account, updates, and platform notifications.
- To ensure platform security, prevent fraud, and enforce our Terms of Service.
- To analyze usage patterns and improve our services.
- To comply with legal obligations and respond to legal requests.
- To send marketing communications with your consent (you may opt out at any time).
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account information is retained until you delete your account, after which we may retain certain information for legal compliance.
- Posts and comments may remain on the Platform even after account deletion but will be disassociated from your identity.
- Usage and technical data is typically retained for up to 2 years for analytics and security purposes.
- Communication records may be retained for customer service and legal compliance purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no internet-based service can be completely secure, and we cannot guarantee absolute security of your information.
Your Privacy Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Access: You may request information about the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to certain limitations.
- Portability: You may request a copy of your personal information in a portable format.
- Restriction: You may request that we limit how we use your personal information.
- Objection: You may object to certain uses of your personal information.
- Opt-out: You may unsubscribe from marketing communications at any time.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and may provide additional notice as appropriate. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us at privacy@sankira.com. For general support inquiries, please use the support channels available through the Platform.